CORONAVIRUS (COVID-19)

terms & conditions relating to public events

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UPDATED: 12/04/2021

Following the 2nd national lockdown implemented on 5th November 2020 all public events between Nov 2020 - May 2021 were cancelled and guests issued with a full refund. 

 

As the country works towards the easing of restrictions we are hopeful that we will be able to begin welcoming guests once more from June 2021. Please be assured that if you book onto a HD Paranormal event, you are covered by our COVID-19 Cancellation guarantee which means in the event of new restrictions or another lockdown, you will receive a full refund. 

The safety and well being of our guests and staff remains our priority and we will continue to do everything we can to keep everyone safe.

Once events commence we will be taking additional precautions until we can be sure that the threat from COVID-19 has eased significantly. These measure will include smaller groups, hygiene stations throughout our venues, a requirement to wear a face mask unless a 2m distance can be maintained, individually pre-packed snacks and refreshments and where possible, a one way entry and exit from venues

WHAT HAVE WE BEEN DOING SINCE 2020?

We LOVE investigating and need our fix as much as you guys, so we will continue to explore haunted locations (safely!) over the next few months...and we want you to join us...ONLINE!

Every week there will be Experiments, Ghost Walks and other Paranormal adventures LIVE on our Facebook page for everyone to enjoy.

https://www.facebook.com/HDParanormal

BONUS EXTRAS

We have also launched a V.I.P Supporter Zone on Facebook where you can access even more Ghost Hunts and virtual experiences from the comfort of your own home. Full details here: https://www.facebook.com/becomesupporter/HDParanormal/

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We would like to thank all guests for their co-operation and understanding during this difficult time. 

We will continue to closely monitor the advice in regards to COVID-19 and will update these terms and conditions accordingly.

TOGETHER WE CAN KEEP EACH OTHER SAFE

EERIE ESCAPES WEEKEND BREAKS

(in addition to the above)

  • The Ghosts of Glastonbury Weekend break has been cancelled and all guests informed. Refunds will be issued.

  • The Medieval Magic Weekend has been rescheduled to 6th - 8th Aug 2021 and all guests notified.

  • The Haunted Wales Weekend Break has been rescheduled for 1st - 3rd October 2021 and all guests have been notified

  • The Pendle Witches Weekend is due to go ahead as planned on 5th - 7th Nov 2021.

  • The Wilderhope Manor Haunted Weekend Break is due to go ahead as planned in Feb 2022.

Please check spam folders if you have not received your email.

We will continue to monitor the situation and will update guests if needed.

As stated in the standard terms and conditions we do strongly recommend that guests book their own travel insurance when booking any break or holiday to cover them in case of unforeseen circumstances.

GENERAL EVENT TERMS & CONDITIONS